BAS teams, while talented at completing projects, are not always great at teaching. That's why Smart Buildings Academy has developed an online curriculum to train up the end-user / owner on their new BAS.
More than 80% of customer complaints are due to "poor communication." Better training can improve the customer experience by helping the client feel comfortable and confident operating their BAS.
Your client will learn everything they need to know to user their BAS to operate their facility.
Here's a quick glance of Building Automation for Operators:
Module 1. A walkthrough of the construction process. It covers design, graphics, and points standards, ideas for customization of the system, and what to avoid. This helps the end-user get a consistent product so they only have train their internal teams once.
Module 2: BAS Basics. This module provides a look at the architecture of a BAS system. Students learn how to pull an architecture out of their submittals or O&M's, and identify the pieces. They'll also learn about talk through servers, supervisory devices, field trunks, controllers and IO.
Module 3: Software. This module covers BAS Networks and graphics, fundamentals of point commands, overrides, different priority arrays, alarming schedules and trends.
Module 4: HVAC - 101. Students will learn about space control, volumetric offsets, air side systems, rooftops, make up air units, hydronic hot water/chilled water, pumping and piping, why we use differential pressure, and more.
Module 5: IT, Networks, servers, databases and cyber sercurity. This module is optional and helps with terminology for communicating with IT.
Module 6: Core, hands-on operator training. Every lesson has 1-2 exercises based on N4, however what we teach can be applied to other systems.
Schedule a demo with us today today to learn about our corporate pricing options and get a walkthrough of how our training works.
SBA's courses are fully online, on-demand, and accelerated learning experiences. Students can watch the lesson once or dozens of times, increasing retention of and confidence in the material.
Each course goes through an extensive beta process with a minimum of 50 paid students prior to being rolled out. This ensures that every lesson delivers valuable insights that your employees can apply immediately.
Smart Buildings Academy also offers live office hours and a discussion board to ensure students fully understand the material.
To learn more about how SBA works, explore our F.A.Q. or schedule a training demo.
Here are some of the most common questions we get asked prior to enrolling students in our courses.
Here are just a few of the companies we have provided training to:
Albireo Energy, Alerton, Automated Logic, CBRE | ESI, Climatec, GSA, Hoffman Building Technologies, Johnson Controls, Long Building Technologies, Schneider Electric, Sunbelt Controls, Trane.
We have had 6,900+ students since November 2017 and have provided training to students on every continent in the world except Antarctica.
Phil Zito, CEO and course instructor of Smart Buildings Academy, has extensive real-world experience with both Building Automation Systems and Information Technology. He led the integration program for Johnson Controls prior to owning SBA - formerly Building Automation Monthly. He has designed systems, networks, and application architectures for hundreds of projects.
Phil has two Master's Degrees (Information Systems and Cyber Security) and several IT certifications (CCNA, CCDA, CISSP, MCSD Web Apps, TOGAF Certified)
You can personally experience his knowledge and teaching ability by scheduling a training demonstration, visiting our Resources archive, listening to the 200+ podcast episodes we have recorded, or exploring our YouTube channel, where we post regular educational videos.
The course platform supports comments, which students use extensively for their questions. Questions are answered within 24-hours (often faster) during normal working hours.
From the first day you enroll the end-user/owner into our course, our training admin will begin to track their progress. We have automated weekly e-mails that are sent to them to remind them of their assigned lessons.
We can also provide status reports for these students to you via e-mail on a regular basis if required.
As soon as you purchase our corporate program your client will be assigned their assessment. Upon completion of their assessment they will have full access to all of the modules in their assigned course.
Each course was designed to be completed in 30 days. Each daily lesson will take about 15 minutes, on average. However, we unlock the entire course immediately so students can work at a faster pace if they'd like.
All of SBA's videos are available on our course website, which is supported by the online training platform Moodle. Upon enrollment, the student will receive a series of e-mails that guide them through how to access the course.
Once students access the course, they will be able to watch the videos online and download the course audio files if they'd like to consume the content offline.
Each course is online and self-paced. As soon as you enroll your client, they will have one year's access to the course.
We have an optional exam that students can complete at the end of the course. If they complete the exam with a score of 90% or greater they will receive a certificate of completion.
In addition to this, each course comes with a course workbook. If you'd like, you can use this course workbook to evaluate your client's mastery of the course material.
If you have a question we haven't answered here please send us an e-mail at brendan.smith@smartbuildingsacademy.com or call us at 800-484-0113 with your question, we'd love to answer it.
We are onboarding a MSI for our organization as well as upgrading our BMS and controls over the next few years and this course helped me see some additional things that we, as owners, should look for as we hire out integration and other BMS work. I like how this course gives you the sort of 'soup to nuts' perspective of a BMS. Combined with some field experience, I'd feel confident operating a BMS. I felt that this course really laid out a BAS in a way that was comprehensive and easy to understand. The Niagara specific parts were great to have because that is primarily what I will be working with in the future.
I would highly recommend this course because of all the resources it provided me and how it taught me to use those resources. For example, all the templates that help with completing point lists, RFIs, BOMs, etc. I can now use these templates for future projects and I will be able to complete control submittals more efficiently. I also found very useful the tips for working with Visio, Excel, and Word.
We will get your End-User / Owner Training demo scheduled right away.